It is the sole responsibility of the purchaser to ensure that all the correct details are given to the company's representative at the same time of purchase. The company's representative shall use the standard phonetic alphabet to refer to combinations requested by the purchaser.
In no circumstances shall the company be made responsible for any failed transfer or disappointments . In such cases any payment made shall be refunded, provided that the failure is through no fault of the purchaser. The company's liability is strictly limited to a refund only and no claim for damages ,interest on monies paid ,interest charges or any other expences shall be entertained. The purchaser agrees to submit the recipient vehicle documents as requested by the company within two weeks ,unless otherwise arranged and documented. Any part payment made is non-refundable unless the transfer fails through no fault of the purchaser .Balance is due in full within 7 days of purchase.
We accept no responsibility for delay caused by the postal system ,electronic mail, the Department for Transport ,the DVLA any unforeseen circumstances or failure or delay on the part of the donor or the recipient vehicles .Whilst every attempt is made to ensure the fastest possible transfer ,the company cannot guarantee any specific time period for the entire transfer ,It is agreed by all parties that 12 weeks (from receipt of the balance ) would be the maximum time allowed for the transfer to take place.
In the unlikely event of the donor vehicle failing to meet the requirements of the Department for Transport, a full refund shall be given to the purchaser. This agreement is not subject to cancellation ,Any refunds made or agreed are at the sole discretion of the company.
All prices given exclude the Department for Transports transfer fee and VAT in some instance ,unless otherwise specified in writing.
If payment is not honoured within 30 days from the date of purchase, The Company reserve the right to re-release the number for sale without further notice or refund or part payment to the purchaser . The date of purchase is indicated by the date on which the deposit was first taken. In the event that the client fails to honour the purchase The Company reserve the right to pursue for "loss of earnings".
The purchaser agrees to be bound to the terms and conditions as set out by the DVLA and the Department for Transport in additions to those as set out by the company .
The company shall reserve the right to terminate this agreement at any time , prior to the transfer being completed. Should this right be exercised by the company then any payments made by the purchaser to the company shall be refunded in full.
In the event that the purchaser fails to respond to The Company correspondence with regards to the pending lapse of any form of certificate , The Company reserve the right to apply for the extension ,assume ownership of the mark and consider the purchase void . In such circumstances the failure to complete shall be the responsibility of the purchaser and no refund shall be made.
Any subsequent transfers with regard to the number purchase are the sole responsibility of the purchaser.